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Subaru Glen Waverley

Meet the Team

Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

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How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Tao Lim
Tao Lim

New Car Sales Manager

What is your favourite Subaru vehicle and why? The Levorg. It has everything and more - great space, performance, versatility and EyeSight safety.What...

View More

What is your favourite Subaru vehicle and why? The Levorg. It has everything and more - great space, performance, versatility and EyeSight safety.

What do you love about the brand? The evolving use of cutting-edge technology in our vehicles to help increase safety and comfort.

What is your favourite car colour and why? World Rally Blue. As a kid growing up, watching Peter Solberg drive in the WRC was amazing.

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Jadon Williams
Jadon Williams

Used Car Manager

How do you make it a positive 'do' experience for the customer? Going the extra mile to make my customer experience the best it...

View More

How do you make it a positive 'do' experience for the customer? Going the extra mile to make my customer experience the best it could be.

What is your favourite Subaru vehicle and why? WRX Premium. I drive one myself, and I look forward to driving it every day.

What is your favourite car colour and why? Crystal white. The black trim on Subaru looks best on a white.

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Sam Kohli
Sam Kohli

Business Manager

How do you make it a positive 'do' experience for the customer? Being empathetic and attentive towards their needs.What is your favourite Subaru...

View More

How do you make it a positive 'do' experience for the customer? Being empathetic and attentive towards their needs.

What is your favourite Subaru vehicle and why? WRX STI - performance and safety is critically important to me.

What do you love about the brand? It delivers what it promises - safety, performance and cutting-edge technology.

View Less
Warren Kerr
Warren Kerr

Service Manager

What is your favourite Subaru vehicle and why? Outback - a very versatile, capable vehicle to suit both the weekday and weekends.What makes you...

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What is your favourite Subaru vehicle and why? Outback - a very versatile, capable vehicle to suit both the weekday and weekends.

What makes you a special team member? Over 30 years of industry experience in dealerships, in various roles.

What is your favourite car colour and why? White - it maintains a cleaner appearance even after a dusty road.

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Neil Wotherspoon
Neil Wotherspoon

Service Advisor

What is your favourite Subaru vehicle and why? I like the Outback for its size and versatility.How do you deliver excellent customer service? By listening...

View More

What is your favourite Subaru vehicle and why? I like the Outback for its size and versatility.

How do you deliver excellent customer service? By listening to customers and exceeding their expectations.

What is your favourite car colour and why? For looking clean, it would be silver, but I do like hyper blue.

View Less
Renato Uberti
Renato Uberti

Service Advisor

What is your favourite Subaru vehicle and why? Forester, because it is the go-anywhere car.What do you love about the brand? The all-wheel-drive tech.What...

View More

What is your favourite Subaru vehicle and why? Forester, because it is the go-anywhere car.

What do you love about the brand? The all-wheel-drive tech.

What is your favourite car colour and why? Silver, because it's easy to keep clean.

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Tao Lim
Tao Lim

New Car Sales Manager

What is your favourite Subaru vehicle and why? The Levorg. It has everything and more - great space, performance, versatility and EyeSight safety.What...

View More

What is your favourite Subaru vehicle and why? The Levorg. It has everything and more - great space, performance, versatility and EyeSight safety.

What do you love about the brand? The evolving use of cutting-edge technology in our vehicles to help increase safety and comfort.

What is your favourite car colour and why? World Rally Blue. As a kid growing up, watching Peter Solberg drive in the WRC was amazing.

View Less
Jadon Williams
Jadon Williams

Used Car Manager

How do you make it a positive 'do' experience for the customer? Going the extra mile to make my customer experience the best it...

View More

How do you make it a positive 'do' experience for the customer? Going the extra mile to make my customer experience the best it could be.

What is your favourite Subaru vehicle and why? WRX Premium. I drive one myself, and I look forward to driving it every day.

What is your favourite car colour and why? Crystal white. The black trim on Subaru looks best on a white.

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Sam Kohli
Sam Kohli

Business Manager

How do you make it a positive 'do' experience for the customer? Being empathetic and attentive towards their needs.What is your favourite Subaru...

View More

How do you make it a positive 'do' experience for the customer? Being empathetic and attentive towards their needs.

What is your favourite Subaru vehicle and why? WRX STI - performance and safety is critically important to me.

What do you love about the brand? It delivers what it promises - safety, performance and cutting-edge technology.

View Less
Neil Phillips
Neil Phillips

General Manager

How do you make it a positive ‘do’ experience for the customer?I am committed to providing a purchasing and ownership experience that’s friendly,...

View More

How do you make it a positive ‘do’ experience for the customer?

I am committed to providing a purchasing and ownership experience that’s friendly, easy and enjoyable.

How do you deliver excellent customer service?

By leading a team to do the common things uncommonly well.

What does excellent customer service mean to you?

Excellent customer service leaves you feeling compelled to tell your friends and family about your great experience. 

View Less
Warren Kerr
Warren Kerr

Service Manager

What is your favourite Subaru vehicle and why? Outback - a very versatile, capable vehicle to suit both the weekday and weekends.What makes you...

View More

What is your favourite Subaru vehicle and why? Outback - a very versatile, capable vehicle to suit both the weekday and weekends.

What makes you a special team member? Over 30 years of industry experience in dealerships, in various roles.

What is your favourite car colour and why? White - it maintains a cleaner appearance even after a dusty road.

View Less
Neil Wotherspoon
Neil Wotherspoon

Service Advisor

What is your favourite Subaru vehicle and why? I like the Outback for its size and versatility.How do you deliver excellent customer service? By listening...

View More

What is your favourite Subaru vehicle and why? I like the Outback for its size and versatility.

How do you deliver excellent customer service? By listening to customers and exceeding their expectations.

What is your favourite car colour and why? For looking clean, it would be silver, but I do like hyper blue.

View Less
Renato Uberti
Renato Uberti

Service Advisor

What is your favourite Subaru vehicle and why? Forester, because it is the go-anywhere car.What do you love about the brand? The all-wheel-drive tech.What...

View More

What is your favourite Subaru vehicle and why? Forester, because it is the go-anywhere car.

What do you love about the brand? The all-wheel-drive tech.

What is your favourite car colour and why? Silver, because it's easy to keep clean.

View Less